01-01-2025 01:52 PM
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The voice calls on messenger is not working on my new s24+ phone , if anyone calls me, they can hear me but I can't hear anything that they say back to me.
01-01-2025 02:21 PM
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01-01-2025 02:49 PM
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Hello and may I extend a Warm Welcome to the Samsung Community Forum.
If you haven't already try clearing the cache of the app by holding down the app icon and tap on i and then tap on Storage, and clear cache @Amany84
If that does not help then uninstall the app from your phone and from your Playstore MyLibrary and that will allow you to install a fresh copy of the app.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
01-01-2025 03:54 PM
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Yes I have already tried both but it doesn't work 😕
I even uninstalled the fresh version and installed an older version of app as a solution recommended from a guy here but unfortunately it doesn't work too
01-01-2025 06:45 PM
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(I'm assuming when you are in a call and you can't hear the other person, you try to increase the volume at that point using the buttons on the right of your device?). Sorry if that is stating the bloomin' obvious lol
