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Update.

(Topic created on: 15-11-2024 01:46 PM)
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rjk6969
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Hi. I bought my s24 ultra in September. And , I still haven't had the update. It's still on the January update. It's like my old s21 ultra. Can anyone help? please
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Moiramon
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Find correct CSC code for UK. Think it's XEU. Then you need to get Samfw tool from here.
https://samfw.com/blog/samfw-frp-tool-1-0-remove-samsung-frp-one-click Have a look on YouTube how to use it. You need to enable developer settings on your phone and enable usb debugging.
lminvti
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See if that helps
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Piper123
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EUX for UK
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
rjk6969
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Thanks. I'm not that savy with this stuff. I will see if someone can help me with this
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rjk6969
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I've just tried. And, nothing
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BandOfBrothers
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Sometimes trying another different networks sim card in the phone can help @rjk6969 

If not then your reliant on the country of origin sending out the update to your phone's model , build and serial number. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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rjk6969
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I will try that, thanks
Tourbillon De La Vie
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O2C is for Czech market. Are you able to return it? 

https://eu.community.samsung.com/t5/galaxy-s24-series/s24-ultra-no-software-updates/td-p/9718536/page/1

edit: corrected code 

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rjk6969
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I don't know. I will try if I can't get anywhere with this
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Sonora
GrandMaster
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One note: all mobiles bought in the EU directly online from Samsung have csc EUX, not just those bought in the UK.

This is mine csc

Screenshot_20241115_165702_Settings.jpg

@rjk6969 Try to remove the sim card and via Smart Switch the mobile phone maybe download the update directly from Samsung server. 

Maybe it would be best to reset the mobile phone to factory settings and set it up again, but without the sim card. I set up my mobile phone without a sim card, I inserted it afterwards and I have no problems with the upgrade, I always get FOTA. If you decide to take this step, make a backup of everything important to you before resetting