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Unstable network after update on s24 ultra

(Topic created on: 11-09-2024 01:22 AM)
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koostea
Explorer
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Hello All, 

 

S24 ultra randomly drops the connectivity (only emergency calls) and I had to restart phone or plane mode on/off to work

 

 

51 REPLIES 51
Redmann
Apprentice
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Same here with new S24+.

Tried new sim card which of cource works fine in any other device,  reset networks etc... no luck.

The only solution downgrade the phone in 4g then goes stable.

What a letdown from Samsung.! 

They know the problem ,but they denied changing the device. Location Athens Greece

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Mezolezo
First Poster
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Dear All

I have faced the same problem since June 2024, especially after update 6.1. I have been searching online for a solution till yesterday with no hope at all. but I did try something and it seems working fine 

if you did change the CSC using the SamFw Tool .. then I think this is your main problem .. if not then try my method anyway (it is safe 100% )

The OTA update doesn't take the phone back to the Stock CSC and that causes an issue in CID which effect the network signal. unless its a hardware issue in your phone.

Solution 

1- Back up your phone data.

2- remove all SIMs from your Phone ( Important step ).

3- Wipe your phone to Factory Default ( preferred from recovery mode ).

4- Wipe Your Cache Partition ( from Recovery Mode ).

5- reboot your phone normally and make sure not to open WiFi or SIM cards at all

6- If you did Change the CSC .. now its time to set it back to the stock CSC after rebooting using the SamFw tool.

7- repeat steps 3 and 4 

8 - again open your phone without opening WIFI or SIMs 

9- follow this video steps but download the latest Firmware don't downgrade it. then flash it using Odin https://www.youtube.com/watch?v=dZJnZjp1oLs&t=277s

10- after this try once more to rest the phone to its Factory and wipe the cache

11- reboot it normally and I believe your problem will be solved.

Please if you don't know how to use Recovery Mode or ODIN take your phone to someone who can do it for you.

let me know in the comments if this fixed your Network issue with the S24 Ultra 

I guess Samsung should find fix to update CID everytime the publish Firmware over OTA .. or better not to use SAMFW tool again

Good luck 

 

 

 

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