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Unstable data connectivity s24ultra

(Topic created on: 02-03-2024 03:55 AM)
32740 Views
pi1010
Student
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Hello All, 

I'm facing persistent issue with Wifi as well as Mobile data. s24 ultra randomly drops the connectivity (Settings show it as enabled ) and I had to turn off and on mobile data to make it work again. This is very irritating while playing games or watching videos. Anyone facing similar issue?  Galaxy S24 Ultra 

 

60 REPLIES 60
SheTeaches
Pioneer
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Mine has started doing the same thing!  What?  Anyone find a fix?  it will just intermittingly drop the wifi.  i have to often put it on data.  SOO annoying?  I have tried multiple things, no solution.

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SheTeaches
Pioneer
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Im intermittingly loosing internet as, well. SO annoying, I also have the 24 Ultra.  If anyone finds a solution, please let us know!!!

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SheTeaches
Pioneer
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Same issue, new s24 ultra.  Mine drops wifi randomly.  have to turn wifi on and off to get it back online.  So frustrating!

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SheTeaches
Pioneer
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Yes, have and still issues.

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UsedToLikeMyPhone
Journeyman
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Hi, what's one ui?
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UsedToLikeMyPhone
Journeyman
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Samsung, will you provide a solution to this?! Help all these people who have paid you to buy these phones!!!
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SheTeaches
Pioneer
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EVERYONE WITH WIFI CONNECTIVITY ISSUES ON THEIR GALAXY 24 ULTRAS - PLS READ! I finally found a fix thanks to a very persistant and kind community user on another similar thread.  I had tried everything!  Please do this, it really works!  You have to turn off  Wifi 7 button.  I am thinking Samsung added this bc it should be available soon, and they wanted the 24's to have it.  My guess is it is searching for it, but it is not yet avaiable, so drops wifi during the process.  Finding it is not easy, but it works! Please follow these steps, I am copying and pasting what Samed93 sent to me.  Connectivity labs was not showing up for me (that's where the button is) so please note the 6th tab on how to unlock it.  Please pass this on to any other threads and SAMSUNG PLEASE TAKE NOTE AND NOTIFY YOUR TECHNICIANS OF THIS FIX!

  • Go to: Settings
  • Connections
  • Wifi (Wlan)
  • Tap the 3 dots on top right
  • Intelligent wifi
  • Scrill down to connectivitiy labs
  • If not unlocked Tap Intelligent wifi (when scrolled down the tab with the numbers e.g 6.0.0) 5 times to unlock Intelligent wifi settings
  • It will appear as the furthest down menu
  • My other screenshot show you the settings with wifi 7
  • After unchecking wifi 7 you have to deactivate and activate wifi to make the changes valid
nammm
Explorer
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Wifi 7 not on the s24😮
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Ricardios
First Poster
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If you are using multiple devices (laptop, tablet, etc) and the wi-fi is ONLY unstable on the S24 Ultra (because it's a new device), try one of these two options.   Hope this helps!

1) Unplug your wi-fi router, wait 10 seconds, and re-plug it in.   If issue persists, try step 2.

2) On your S24 Ultra, go to Settings > Connections > Wi-Fi > press the gear icon of your home wi-fi > press View more > change the MAC address type from Randomized MAC to Phone MAC.  

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Julio estrada
First Poster
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the same here!!! every 20 or 30  minutes my data connection is lost, and i have to turn on flight mode and then turn it off to get my data working again, is annoying, can samsung offers a solution?!?!?

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