Unable To Claim Galaxy Store Voucher

VikzL · ‎07-03-2024

I've been awarded a £5 Monopoly Go Galaxy Store Voucher however I'm unable to redeem this and receive the error message below.

Any help would be greatly appreciated.

BandOfBrothers · ‎07-03-2024

You may need to have a word with your Customer Services Team for your region @VikzL to have the code checked.

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Reylob · ‎07-03-2024

Hi @VikzL

You will need to contact customer service. I recommend you use email and send screenshots of the issue. I had the same issue and got sorted by customer service via email.

Good luck

Technology enthusiast, but not related to any technological company.

VikzL · ‎07-03-2024

Thank you both, I'll contact Customer Support and will let you know how I got on 🙂