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NFC connection not functioning.

(Topic created on: 07-03-2024 01:02 AM)
3662 Views
SnapTelepat
Apprentice
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Good Morning,

My new Samsung Galaxy S24 Ultra mobile phone's, from Samsung directly, NFC has stopped working yesterday, using Google Wallet app.

Did Software Update today.
Did Soft Restart using side buttons.
Did Normal Restart.
Did any other apps update.
Cleared Cach on Google Wallet.

An issue still exist, won't allowe me to turn that function ON, not become Blue.
10 REPLIES 10
BandOfBrothers
Samsung Members Star ★★
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@SnapTelepat 

If you go into Settings > Connections > NFC and Contactless Payments > Can you turn it on this way. 

I appreciate you have performed some troubleshooting steps already. 

Can you please try >

Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. { Repair Apps may not be availableto the Samsung Galaxy s²⁴ Series of phone's. } 

As a last resort you could consider backing up and factory reset if you moved your information over using Samsung Smartswitch which has been known to cause issues for some users. 

If none of the above works then please go into your Samsung Members App and submit a report / feedback. 

If I can be of any further help then please don't hesitate to ask.  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

SnapTelepat
Apprentice
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Good Morning,

That function is not working. I can't get that function to appear. My phone just restarts as normal, using these buttons.
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BandOfBrothers
Samsung Members Star ★★
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To enter the system file cache section the phone needs to be hooked upto a PC  , usb-c earphones or even a Tv's USB Port @SnapTelepat 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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SnapTelepat
Apprentice
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Good Afternoon,

I did, but it is still not working after the "clear cach partition" and reboot via cable to P
PC.

Any advice
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Imrahil
Journeyman
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do you happen to have a BMW? I think my issue is related to using the wireless charger in my car same as when the iPhone 15 came out and had similar NFC issues.

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SnapTelepat
Apprentice
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Good Afternoon,

I do have BMW (2012), but I do not use any charger or charge any devices inside my car.

Kind Regards
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SnapTelepat
Apprentice
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I am following up on the NFC issue. Can you please provide an update on the status of the resolution?
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Gustvamen
Journeyman
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Same problem here.

NFC in Galaxy S24 ultra not working.

Any update about this problema?

SnapTelepat
Apprentice
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Any updates, please!
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