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The camera of s24 ultra is absolutely terrible

(Topic created on: 24-08-2024 01:55 PM)
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EmilSM
Apprentice
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I got note 8 i was really exicted to get s24 ultra since the my note 8 was beyond dead i wanted a phone with good camera quality but since i bought this phone the back camera is terrible the AI optimization cannot be turned off and the pictures are worse than my old huawei will be there any new updates for the camera or should i sell this phone i paid 1700€ for this terrible camera quality

32 REPLIES 32
kokabog
Journeyman
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  • My wife and I have s24u. 

I have updated my phone, but didn't update her's. 

I have reseted both cameras to default settings and took the set of photos of the same objects in the same conditions to compare.

And you know what? NO f...ng difference after the update!!! Nothing changed in the camera quality 

Besides this update brought many AI features, which I can't use. Because I life in Denmark and my mother tongue is Ukrainian. And there are no support of any of those languages 🤬😭

Also I'm fluent in Russian and using English in every day life. But I can't translate Danish to any of those languages because there are no support on Danish 🤦

100% i will trade this phone. Camera sucks, AI sucks, the only thing why I have returned to Samsung because I think that OneUI far more superior over other android UIs. 

Krisalex79
Helping Hand
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One UI 7.0 will further improve the camera.

The FACT that i PRETEND to believe you, DOES NOT mean i actually believe you.
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Krisalex79
Helping Hand
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Also, why do i need camera assistant app to setup the camera, Expert RAW for advanced photos and regular app for everyday photos?

 

Samsung should merge the three apps - everything from camera assisitant goes to camera settings, everything from expert raw goes in pro mode resulting one application, why there must be 3 applications for the same thing that can be done with one slightly bigger app, instead of 3 apps?

I DON'T buy rhe sh*t with 1 heavy app and 3 light apps. Its the same weight regardless if it is is one app -easier and more convenient, or shared between 3 apps - inconvenient - have to jump and balance 3 apps.

The FACT that i PRETEND to believe you, DOES NOT mean i actually believe you.
GoanGeek
Samsung Members Star ★
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Totally agree with you. I feel they should drop the pro mode and just keep a normal mode and raw mode. Just too many options and apps.
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Krisalex79
Helping Hand
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Slow Mo with S24 Ultra - original file is 4k, 120 fps 16x slow mo.

 

The FACT that i PRETEND to believe you, DOES NOT mean i actually believe you.
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JJJ91
Explorer
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I agree 100% and am so disappointed. I am NOT an apple fanboy or something either. I have never had an iPhone. My first smartphone was the Samsung S4 in 2013. I have had the S24U since February so I've tried all of the tricks to try to fix this garbage camera already. 

Taking a photo in dim light completely strips the photo of detail and is so noisy it's almost laughable. Trying to take a picture of a moving subject like a kid running around or a pet, 9/10 times it will come out blurry. The 50MP and 200MP cameras have so much post-processing, it looks terrible and renders the camera almost useless. I swear to god my 2016 Motorola phone that was $399 new took better photos. You can actually see in real time the photo go from a normal, accurate photo to a complete mess with inaccurate color, loss of detail, etc. My OnePlus 7 Pro that I "upgraded" from takes better photos...

The advice given from people who say "The camera isn't that bad" or "You just have to learn how to use it" is an absolute JOKE! 

1. "Just use 12MP only, bro"

Doesn't that defeat the whole purpose of the camera having the 50MP/200MP sensors? That was one of the selling points of the camera. The 12MP has garbage detail too. This is not a "fix", this is just admitting that 50MP/200MP are broken and useless.

An even more frustrating piece of "advice";

2. "Just use Expert Raw and Pro Mode!"

So now I have to install a separate app? I have to manually change the camera settings like a DSLR from 2008?! This is a CELL PHONE CAMERA. Every cell phone camera is designed to be a point and shoot camera. If I want to take a picture of my toddler running around, I should be able to open the camera and click the capture button without it being a blurry mess. Even LOW BUDGET PHONES are able to accomplish this. Who is messing around with aperture, focus, and shutter speed on a cell phone camera outside of niche photography circles? It's insulting to even suggest this as a "fix".

Ridiculous advice and just a deflection from the fact that Samsung has given us a camera that is arguably worse than many $300 phones. Comparing this camera to my wife's iPhone 15 Pro Max... it's night and day which camera is better and produces CONSISTENTLY better photos. A friend has the new Pixel... WOW, that's a fantastic camera.

I really regret buying this S24U. I have been hoping that a software update would fix the camera, but I really believe it's impossible. Seems like a mix of software/hardware limitations that probably aren't easily fixed remotely. That's the real reason there hasn't been an update yet.

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Krisalex79
Helping Hand
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Actually the pro mode of the native camera wirks better than Expert RAW. I assume Samsung will come up with a fix for it sometime. Either way, Expert raw has gone long way both up and down, and it is not as good it could be. Its potential is great, and Samsung needs go gather their game together with expert raw.

The FACT that i PRETEND to believe you, DOES NOT mean i actually believe you.
Krisalex79
Helping Hand
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I go to photography lessons with my s24 ultra and it is doing great. However lot of the camera issues, a re not real, they are the negatives of JPEG. Simply jpeg cannot afford the entire dynamic range and color information rhe camera has to offer, and the obone must do all kinds of tricks to circumvent the issues. Some of them wokr, others don't.

For this reason i am shooting in heic. HEIC can offer more than the samsung camera has to offer at very low quality loss, compared to jpeg. Also many sites with 3xception of Samsung Forums and twitter offer sulportnfor heic - facebook, instagram, snapchat do, only twotter and samsung forums are slacking behind. As for devices all devices which run android 10 or later, regardless of it is factory installed android 10 or upgraded to android 10 can open and view heic files.

The FACT that i PRETEND to believe you, DOES NOT mean i actually believe you.
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callummackie123
Apprentice
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Not the case for me
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callummackie123
Apprentice
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I never said setting up camera in different settings every time... s24 ultra has the best all round camera and it is a night and day difference between s21u and s24u... especially if you taking moving shots s24 ultra is one of the best phones for instant focus unlike s21 ultra
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