Super fast and fast charging has suddenly stopped working

[Haytch]

Has anyone got this issue. Super fast charging has stopped working for no reason 

[JamesS24]

I have the S24 and it's fine for me. What charger are you using?

[BandOfBrothers]

Hi @Haytch 

What type of brick snd cable are you using please  ?

i.e oem Samsung options. 

As a process of elimination can you try another Samsung fast charging brick and fast charging cable ?

Also double check that fast charging is definitely activated, and that there is no debris inside the phone. Use a torch to check. 

When on fast charge please go into your battery settings to see what's being shown in regardsbto charging status.

There is also a diagnostic test tool found in your Samsung Members App. 

If i can be of any further help please don't hesitate to ask  😎 

[Haytch]

I'm using a Samsung certified charger. I've also got 2 other super fast chargers.. This happened yesterday just randomly. I don't know what's going on. It just refuses to super fast charge.. Also I've noticed now that if I turn my phone off and I put it on charge it will give me a water error that I have moisture in my USB port which I don't

[Restand]

Yes but on the S24, on top of that the battery went down from 80% to 0% overnight (phone not used)

[Haytch]

Are you talking your own device this has heppened?

[Restand]

Yes

[Bobby Mac]

Yup! My tablet also... Really not happy... My kids phones both work fine!

[Obi1_Rom]

I've JUST had this same issue with the S24 Ultra. Just stopped fast charging all of a sudden. It was absolutely fine a couple of days ago. Only had the phone for 7 months!!! Did anyone find a fix for this? I'm losing the will to live. Samsung's own diagnostic tests and the support section on the website is absolutely useless.

Yes I'm using official Samsung chargers and cables.

Yes I've cleaned the charging port.

Yes I've checked the charging settings.

The fact that Samsung aren't actually addressing this issue is atrocious.