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Super fast and fast charging has suddenly stopped working

(Topic created on: 04-09-2024 08:52 AM)
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Haytch
Helping Hand
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Has anyone got this issue. Super fast charging has stopped working for no reason 
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7 REPLIES 7
JamesS24
Pathfinder
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I have the S24 and it's fine for me. What charger are you using?
BandOfBrothers
Samsung Members Star ★★
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Hi @Haytch 

What type of brick snd cable are you using please  ?

i.e oem Samsung options. 

As a process of elimination can you try another Samsung fast charging brick and fast charging cable ?

Also double check that fast charging is definitely activated, and that there is no debris inside the phone. Use a torch to check. 

When on fast charge please go into your battery settings to see what's being shown in regardsbto charging status.

There is also a diagnostic test tool found in your Samsung Members App. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Haytch
Helping Hand
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I'm using a Samsung certified charger. I've also got 2 other super fast chargers.. This happened yesterday just randomly. I don't know what's going on. It just refuses to super fast charge.. Also I've noticed now that if I turn my phone off and I put it on charge it will give me a water error that I have moisture in my USB port which I don't
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Restand
Apprentice
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Yes but on the S24, on top of that the battery went down from 80% to 0% overnight (phone not used)

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Haytch
Helping Hand
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Are you talking your own device this has heppened?
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Restand
Apprentice
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Yes

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Bobby Mac
First Poster
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Yup! My tablet also... Really not happy... My kids phones both work fine!

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