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Storage Problem Samsung

(Topic created on: 18-07-2024 12:43 PM)
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Members_WaKbJS7
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Hello everybody. S24 Ultra.

I've downloaded some web files, in rar/zip format, which contained .obb files, occupying 0.95 GB, and I've deleted them shortly after. 

I did clean the download folder and even the recycle bin, which is empty by now, but in device manager it says that the recycle bin folder has an 0.95 file occupying it. 

What can be done to clear the space/solve the error?

Thanks a lot to everyone!

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1 Solution


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Solution
Robin999
Samsung Members Star ★
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With the phone powered up, Hold Volume down and Power buttons simultaneously for 10 seconds. Screen will go off. Continue to hold buttons until phone vibrates and Samsung logo appears. Release buttons. Phone will reboot. Once done, check recycle bin again.

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AndrewL
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@Members_WaKbJS7: Please swipe up from your Home screen > Select the Samsung folder > My Files > Scroll to the bottom of the page > Recycle bin. Is the file visible here? If so, tap the 3 dots in the top right and select 'Empty Recycle bin'. 

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Members_WaKbJS7
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Hello there. I've done it before. Let me put some screenshots.

1000036152.jpg

1000036153.jpg

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Solution
Robin999
Samsung Members Star ★
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With the phone powered up, Hold Volume down and Power buttons simultaneously for 10 seconds. Screen will go off. Continue to hold buttons until phone vibrates and Samsung logo appears. Release buttons. Phone will reboot. Once done, check recycle bin again.
Members_WaKbJS7
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Even though ive rebooted the phone before (from the notification bar, close and then start and even reboot), thats the only thing that worked, i really don't know how, but thanks to you, now it's solved.

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Robin999
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It's a hard reset. Good for situations like this. Glad it sorted your issue.
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