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Software update messed up all my app login details? Can anybody help me please?

(Topic created on: 16-04-2024 09:48 PM)
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PrincessDonna
Explorer
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Why is it that after a software update, it's messed up all my login details. I try to log into an app, with my saved password, it won't accept the details. 

I change the password and save it, then the next time i go to the app, I have the same problem again. What can I do, any ideas? Can anybody help me please. 
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4 REPLIES 4
Tourbillon De La Vie
Samsung Members Star ★
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What app is it? Any other app acting similarly 

BandOfBrothers
Samsung Members Star ★★
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Go into your Samsung Pass to check what passwords have been saved for that particular app. 

If you have duplicate entries saved, then delete them @PrincessDonna 

 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Members_cgRSRTV
First Poster
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Same here. Phone and app update many app now not login and just reset back to home page. 

Screwfix, asda are some of examples 

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Moongal333
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I have exactly the same thing.its so annoying.its always after a sudden one ui update too..on my samsung galaxy.and it affects multiple apps.it did it on iherb..on Ebay on others.i was using them fine.the update comes along and then you can't use the email and password you've always used!going to try to ring samsung.very annoying and confusing
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