Samung Galaxy S24 Ultra showing white line after moving away from lights but only on video mode and the main 1x camera

[Patrick0808]

See video link here to my issue: https://youtu.be/J4hzGv8__dQ

Here is a good video explaining the issue with my Samsung Galaxy S24 Ultra.

As you can see, there is a white line/shadow/after imagine that appears whenever it moves away from a light source. It is not a normal reflection, as if that was the case, the line/shadow/after image would remain on the screen as soon as I stop moving the phone.

This problem only occurs while it is on "video mode" whether it is recording or not and only the 1X main rear camera.
Here are the repairs that have been done so far:
- A recaliberation of the cameras which was not successful.
- A replacement of all rear cameras, including the main 1X camera which was also not successful.

Some have suggested the problem could be the CCD (Charged Coupler Device) A charge-coupled device (CCD) is a light-sensitive integrated circuit that captures images by converting photons to electrons. A CCD sensor breaks the image elements into pixels.
At the end of the day, I might just need a new phone.

Galaxy S24 Ultra

[BandOfBrothers]

Hello @Patrick0808 and may I extend a Warm Welcome to the Samsung Community Forum Section for Uk and Eu Members  👋 

If you perform a forum search you may find existing threads with some further help or guidence within.  

However this may also be a question made to Samsung via your Samsung Members App. 

If i can be of any further help please don't hesitate to ask  😎 

[Patrick0808]

Oh this is my first time posting here! I am based in Canada. Can you send a link of where I should post this? Thank you for the welcome!

[Patrick0808]

Oh yes I see in my browser I am on the EU site oops

[Shamrock_Sean]

It's just lens flare all phones get it