Samsung S24 Ultra will not connect to Smart Switch

[Davy13]

Samsung S24 Ultra  will not connect to smart switch. 

[Wilko54]

Are you talking about wireless? I had issues when I got mine and ended up using the cable method to transfer data from my old phone.

[Glenntech]

What are you connecting it with?
Is the software upto date on both

[Davy13]

With a cable, all smart switchs on phone and computer have been renewed, have got Wondershare on computer and it won't connect to that either.

[keith30]

Use the app then