Samsung S24 - not receiving calls

[Members_zIazxxe]

Just been made aware that my new s24 not receving calls, can make outgoing calls, SIM seems to be recognised.  have tried all the don not disturb, SIM out and in, wi-fif on onff, changed to 4G etc.  downloaded new update - still not working,  please help 

[BandOfBrothers]

Does this happen with A all incoming calls and B everywhere you go. 

Have a word with your network customer services too please. 

Can you test your sim card in another phone and then see what happens @Members_zIazxxe 

You can also reset your Network Connection via Settings,  General Management,  Reset Network Connections. 

If i can be of any further help please don't hesitate to ask  😎 

[Members_zIazxxe]

seems to be working in SIM2!

[Robin999]

Pop your SIM card back in SIM 1. Restart your phone. Go into your SIM manager. Settings>Connections > SIM manager. Ensure your SIM card is toggled on in SIM 1 and your phone number is showing. Go down to ' preferred SIM's and ensure Calls is set to SIM 1, Messages is set to SIM 1 ( these may be greyed out if you are only using one SIM). Ensure Mobile data is set to SIM 1.

IF in doubt, post a screenshot of your SIM manager page, and we'll check it for you. Make sure you edit out any personal numbers.

[nessy50]

I'm having the same problem when connect to my WiFi at home calls arnt coming through to my phone