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S24 ultra charging issues

(Topic created on: 16-07-2024 09:19 AM)
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muddzy
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Had anyone been having issues with charging? Getting random errors while on charge saying moisture detected ? Now I can't even charge My phone it's annoying.
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BandOfBrothers
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Will it charge via a wireless charger @muddzy 

Mine is fine. 

Do have a look inside the Port with a torch to see if there's anything inside. 

If you perform a forum search you should find existing threads with some further help within.  

Also try a different Samsung cordnand charging brick. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

muddzy
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I've tried everything it's very intermittent..I've booked In a doorstep repair. It's annoying because now it takes forever to charge My phone. Wireless charging is too slow
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JAMES4578
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@muddzy  You may well have tried all the Troubleshooting, sometimes clearing the USB cache helps. https://www.samsung.com/uk/support/mobile-devices/my-device-displays-a-water-drop-icon-and-will-not-...    Take it no errors detected in the interactive checks, Samsung Members-Get Help-Interactive checks-Charger/USB.

Hopefully  the repair engineer will get to the root of the problem.   I know that previously a few customers were not aware of any moisture/debris bit it was detected at the Samsung service Centre.  Not saying it is necessarily the situation in your case.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


muddzy
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Can't get to these settings on my s24 ultra
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