Hello @Dr_Grey_Mop and may I extend a Warm Welcome to the Samsung Community Forum 👋
First may I ask who supplied the phone to you.
I ask as some resellers supply grey imports which are phone's meant for another region.
Do check for upsates too please.
If you perform a forum search you may find existing threads with some further help or guidence within.
There also a few hits via a Google Search.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
