27-11-2024 05:09 AM
Just got samsung galaxy s24fe phone.
Pic's are too dark and video is so dark and unclear even 8k
I have tried to play around with the settings any help would be appreciated.
27-11-2024 05:32 AM
Hello @Fn005 and may I extend a Warm Welcome to the Samsung Community Forum 👋
Congratulations on the purchase of your new Samsung phone 👌
If you perform a forum search you may find existing threads with some further help or guidence within.
i.e here is a similar thread that may hold some troubleshooting that'll help.
Samsung Official Link > Galaxy phone or tablet photos and videos are blurry or dark.
Ultimately keep any relevant cooling off period in mind to have the phone swapped out.
Flr example in the UK if the phone was supplied by Samsung UK directly then it's two weeks.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "