Elisabeth_247
Journeyman
16-05-2025 08:03 PM
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Latest automatic UI7 update knocked out my WIFI, my network and Google! 😱
My Samsung S24 ultra is now a useless and very expensive paperweight!!
Please help to get my phone back to work!
I went to O2 shop and they installed new sim, but it made no difference!
I also ran diagnostics tool in Samsung settings, it also made no difference!
I need my phone because I have multiple disabilities! Please help! 🙏
2 REPLIES 2
Piper123
Samsung Members Star ★
16-05-2025 08:12 PM
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Hey there
Settings
General Management
Reset
Reset network settings
You'll need to input your WiFi passwords again but your network will update the app automatically
Settings
General Management
Reset
Reset network settings
You'll need to input your WiFi passwords again but your network will update the app automatically
S24 Ultra
Elisabeth_247
Journeyman
17-05-2025 10:17 PM
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I did go to general management and reset network and wifi settings, guessing what: still no difference!
I'm at a total loss now😰
I'm at a total loss now😰
