S24ultra freeze, heats up & crashes after restart

[Zaii]

I have been using S24ultra for about a month or so. Today i restarted my phone for the very first time as i was not getting a proper coverage from my service provider. After i clicked on the restart option, the phone would get stuck on the boot screen and i have to force restart by pressing volume down & power button, inorder to start up. After few attempts i somehow managed to turn the phone back on. But, the screen would freeze and and heats up, it also drains substantial amount of battery while this happens. I have to give it few tries to make the phone work normally. Each time i try and force restart using volume down & power button, it would either freeze at the ONEUI screen or wouldn't respond at all. Has anyone faced similar problem? This happens only when i restart the phone.

[Glenntech]

Might want to try Wiping the Partition Cashe on the phone.
Wonder if there's something installed that's causing issues

[Tourbillon De La Vie]

Also, see how it behaves in safe mode 

[BandOfBrothers]

@Zaii to add to the excellent advise already given 👍 there is also a diagnostic tool found in your Samsung Members App where there is also an option to send feedback to Samsung.

Ultimately a Samsung Service Centre can assess your phone. 

If i can be of any further help please don't hesitate to ask  😎 

[GoanGeek]

Funny enough . I had to restart my phone today cause it suddenly was stuck on edge network .

Luckily didn't have issues like yours.

Just now though I got an Android update which I have posted ( check my profile)about new stuff from Google.

I'd say check for any app updates in both stores

Do try a normal restart after the phone is fully charged.