S24ultra fingerprints problem

[SIMMAR]

After one ui7 update my phone can't scan my fingerprint properly .I changed multiple times but it sucks😤

[Fiona26]

If you haven't already rebooted or restarted your device, give that a try. If no luck, try a wipe cache partition in recovery mode. You can also go to support in the members app, diagnostics test. Test the finger print scanner for any faults. You can also send feedback under support and let developers know incase it's a software bug.

[Tourbillon De La Vie]

Screen protector on? 

[SIMMAR]

Yeah it's on..but why does it even matter i put that glass which is thiner one available in the market

[Tourbillon De La Vie]

What matters is that fingerprint sensor is functioning assuming without the thin glass protector. If it does it is only matter of time finding a fully compatible glass or other protector 

[SIMMAR]

Yeah I know but I use same screen protecter which I use before update

[Chev187]

I have also had issues with blurry front camera, and fingerprint sensor worked for a few days after ui7 install then totally stopped working. I can't even register a print now. The green circle will only go quater way around. After it fails I exit out of it and then I get the fingerprint sensor is not responding. I have tried wiping cache and also did a factory reset in the end to only find out its still broken. This is only going to be fixed by samsung unfortunately and they don't seem to be doing anything to fix it fast. They are also not even supply a work around but just get you to do factory resets etc knowing it won't fix it. Waiting months for a fix on a 2500 dollar phone is very poor and I'm seriously considering going to Apple as my next phone in near future. Apple seem to be all over thier support side of things. My phone is the samsung s24 ultra 1tb 

[Chev187]

Not one problem with fingerprint before one ui7, 100 percent problem came from new update