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S24 Ultra washed out colours

(Topic created on: 24-01-2024 02:16 PM)
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popmaster109
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Hello,, I've just received my S24 Ultra and compared to my S21 Ultra the colours on the S24 Ultra are washed out and not as Saturated?, I've adjusted all the display settings and still cannot get the colours to match the older S21 Ultra, I've contact samsung uk customer service they went through Smart Tutor and couldn't find anything amiss has anyone else found this to be the same on their S24 ultra? I'm not sure if Samsung UK are aware of this issue? And whether a software update will solve it?, I suspect it's the new Gorilla glass amour glass which is anti-reflective which is great but not at the expense of colour, I'm seriously considering returning the S24 ultra and keeping my S21 Ultra 
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AN64AD
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Just received my phone today, s24 ultra, adaptive brightness off, my fold 5 display is brighter then the s24 ultra, colours are washed out. Extremely disappointed. Anyone else facing same issue?
Krystian101
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My samsung s24 ultra is performing amazing, maybe you received a defect? I can only compare mine to the s22 ultra
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AN64AD
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Is it brighter then your s22? Colours are not washed out if app icons?
Krystian101
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Nothing like that, if anything id say the s24 ultra is slightly brighter but colours are fine if not better
AN64AD
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Oh ok. Thanks. Enjoy your phone
Krystian101
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Id contact samsung or see if someone else has a s24 ultra just to make sure yours isn't a defect, sorry to hear that your not pleased with yours
AN64AD
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Thanks, I'll do that
Krystian101
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Also make sure that your colour tone is set to vivid and make sure you have your eye comfort shield off just incase you left it on
AN64AD
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Done all that, still no luck
keith30
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They seem to be a few on here saying the display is faded and washed out looking.