S24 ultra still on July security patch

[Wrightacus]

Has anyone else's had this issue? No sign of the new update and no security updates since July?

Edit: current software version here 

[BandOfBrothers]

Hello @Wrightacus and may I extend a Warm Welcome to the Samsung Community Forum Section for Uk and Eu Members. 

May I ask who supplied your phone i.e a network,  Samsung directly or a reseller  ?

Have you perhaps tried Samsung SmartSwitch via a Computer. 

https://www.samsung.com/uk/support/mobile-devices/how-to-update-latest-software-for-your-galaxy-mobi... 

Sometimes trying a different network sim card to the network your using now can instigate an update. 

If i can be of any further help please don't hesitate to ask  😎 

[Wrightacus]

Hello, the phone was supplied through a third party with a Vodafone SIM, it doesn't seem to be locked to Vodafone, but some of the usual Samsung apps such as Samsung pay/wallet aren't available for it. It looks to be the global version

[keith30]

In that case it sounds like the device you purchased isn't meant for the country your living in so looks like it's been imported hence the reason Samsung pay/wallet won't work. Samsung Wallet only works for the country it was manufactured for, so if you brought the phone in India it wouldn't work in UK/ USA etc

[Wrightacus]

Hmm makes sense, which is annoying as it's from a UK retailer... The model is SM-S928B/DS

[Nico1986]

I've got the same issue with my S24 plus. It's just not finding any updates. Your model is UK version, don't worry. My phone was direct from Samsung and I think the models that end in B are for Europe. My last 4 samsungs have their model numbers end in B. 

[Nico1986]

Ok, I just sorted mine. I restarted it in safe mode, then checked for updates and it came up with a message saying "system configuration update required" and then I had to restart. Once I restarted and checked for other updates it started to download the lastest one which I think is UI 6.1.1

Note, make sure system configuration update is selected to on:

Connections>>More connection settings 

 

[Wrightacus]

I had given that a go a few days ago, but no luck. Ended up using Odin to flash the latest release. Time will tell if I get OTA updates now...

[heatonkasha]

I recently bought s24 ultra from backmarket. It was a US version in excellent condition. Now I am stuck with July update. And even samsung members app is not working anymore. Its unlocked to all networks. Don't know what to do here.

[Fahim Nirob]

Bro I also have the same problem....Did you got any solution for this..