S24 ultra slow

[Eddmau5]

Over the past week I have noticed that my s24 ultra has seemed slower at loading apps and general browsing, wondered if anyone else has noticed this 🤔 if so any ideas on what I can do? 

[moody85]

Yes, I noticed it with my fold 5 first of all coming from a fold 4 it had Zero issues that way, these new software updates are terrible my fold 5 slowed right down when ram got to 7gb of 12gb same now with my s24 ultra anything higher than 6.8gb of 12gb ram it laggs so bad especially now while typing this I'll have to hit the optimization yet again! All I do with this phone absolutely sick of it! I have been a long user since the s3 but I'm thinking this will be my last sorry samsung but think it's time to move on and say goodbye 👋

[moody85]

Hi I would like to know more as I'm sick now of continuous optimization it's all I seem to do with this s24 ultra! I first noticed the lag with my fold 5,coming from a fold 4 that never ever done this to this fold 5 it was absolutely horrible! Me thinking ok it's maybe this new snapdragon chip they used in the new fold 5 at the time as I said Zero issues of ram lag on fold 4! S24 ultra is just as bad as the fold5 it's got 12gb ram any time it gets to 6.8gb they start freezing up stuttering and loads text shoots out till you press the optimise once again is this the way samsung has come to pressing this button every 10 minutes!?

[Hokulani8998]

yes I have experienced that lately. Also touch screen is unresponsive. In addition to having to be on the charger throughout the day. I'm using the warranty for a replacement. My current phone is actually a brand new replacement from the original one I bought due to battery drain issues. I'm extremely disappointed with Samsung. This is the absolute worst phone I ever owned.

[KholaI]

Hey all,

If you've experienced a drastic change in the way the S24 Ultra functions, and there's been no major changes to your phone (third-party app downloads, etc), please send in an error report, so that our engineers can look into this.

You can send this by heading into the Samsung Members app > Get help > Error report. When sending this in, please be sure to do so within 15 minutes of experiencing the lag, alongside attaching the error logs and a detailed entry of the issue.

Once our engineers review this, our colleagues will be in touch.

[Hokulani8998]

I was waiting for Verizon to do their review however with so many things going wrong it's now being returned. Hopefully my next one has been inspected enough not to have any problems. It's a bummer to buy a brand new phone and then to end up with the refurbished phone but at this point I need a phone that doesn't run slow, I need a touch screen that works properly, and I don't want to have to keep a brand new phone on a charger throughout the day. Extremely disappointed with Samsung

[Jacob Burgo]

What no one on this platform will tell you: If you want to improve speed, save important data to a cloud service and factory reset your phone. I'll tell you right now, nothing will help you much after a certain point other than stop updating your phone. Apple got sued for slowing phones down INTENTIONALLY after a certain period. What they do now is just stuff useless updates in older phones, which is what Samsung always did, to slow older phones down. Completely legal way to ensure your phone slows down over time. There is no way out of this. Every phone manufacturer does this. God speed.

[Hokulani8998]

I doubt very much that they would do this to a brand new released phone. All is accomplishing is people not wanting to own a Samsung anymore.

[Star_girl]

I was thinking this about the older phones I had although Exynos Chipset was rubbish anyway, I think the new updates are bulging the phones memory and overwhelmed the GPU and made it slower, it's just progress after all although those older phones system wise they are still competitive to the new phones, with a few apps updates they can do everything but they are just so painfully slow to use that I had to give up on them. I am super happy with the S24U though it just bothers me that it doesn't have a SD card slot but I learned to live without it eventually.

[Hokulani8998]

Glad you are happy with your S24U.

[romanson]

Greetings

Dont know how this work but i wikl try.

I have s24 uktra , and when i try scroling this web page , if i scroll it slowly it lags... whst to do???