S24 Ultra - screen issue

[Leeroy123]

Hi All, 

I have an S24 Ultra which I got around a month ago, the screen appears to look like a film is being removed from the top, has anyone else had this? I haven't dropped it, There no scratches but it seems as if there is some kind of protective layer that is rubbing off? Anyone else had this?

[Star_girl · Accepted solution]

Hi, no, I have not had this, my phone does not have a protective layer and these phones don't come with one, as much as I know. Please maybe you can take it to a shop to have someone look at it. Don't make any unauthorised repairs, if it's broken use the phone's warranty and have it fixed or replaced by the shop you bought it from.

[Leeroy123]

Thank you, will do ill take it to vodafone where I got it from.

[Star_girl]

Best of luck!🍀

[zaviyar]

Yes. I am also having a same issue. I haven't dropped it and from one side it looks like it has a protective layer coming off but it's something with the screen.

[Daringdruidess]

Yes!! I've been looking for info on it and can't find anything. It's almost like the screen is leaking. I tried to clean it but it keeps getting worse. Let me know if you found anything out!

[don0301]

I have the exact same issue. Bought my phone direct from Samsung UK when they were released.

[Members_UrIDZeo]

Ihave the same issue. Samsung are collecting my phone today