29-02-2024 07:59 PM
I wanted to share my recent experiences with my S24 Ultra. My relation with the Samsung Galaxy series is that my first phone was a galaxy s2, upgraded to s5 when that one came out, s10 plus and now the s24 Ultra. To be fair, I never experienced something like this and it's truly disappointing that a company like Samsung asks 1500 euro for a phone that doesn't provide the service of a good working NFC and signal. I've read many stories having the same issues which you can find within the Samsung community form. The only solution they mention is to reboot your phone everytime it happens. Sorry, not sorry, this isn't a solution to a major problem. And I also don't think this can be fixed with updates, but is more of an internal phone problem.
SOOO lets go to the beginning: 2 weeks after my purchase I've been encountering frustrating signal loss problems with my S24u. It's especially irritating when I needed my phone for important calls or browsing on the go. I had to reboot my phone to make it work again, which isn't something I expect a new phone to do.
Another headache I've been facing is with the NFC contactless payment. It's just not cooperating as it should. I've checked settings, made sure NFC is enabled, but still no luck. Like the signal loss problem, I have to reboot my phone. This is especially frustrating when you're at the cash register in the store trying to pay.
My suggestion: don't buy the phone. I truly regret not buying the Iphone now and I can't turn it back anymore, it's too late for me now. I never had these problems with the s2, s5 and s10 plus. With these issues on the s24 Ultra, it just put a dent into the reliability of Samsung's hardware and my trust into the company. I'm truly sad because I always expect the best, however.. this one isn't.
I know people will convince me to wait for updates, but I think you might also experience the same problem and reducing cognitive dissonance on your purchase..
#Samsung #Galaxy #S24 #Ultra #S24Ultra #NFCNotWorking #SignalLoss #signalnotworking
24-05-2024 05:21 AM
I had my device repaired by sending it to the Samsung service center. The repair process took approximately one week.
24-05-2024 03:53 PM
Take it to an authorized Samsung repair store and have the "NFC PACKAGE" replaced, it should be covered under warranty. I have an appointment to do the same next week. Let's hope this is the solution. I've been told it will take two hours.
25-05-2024 06:19 PM
Take it to an authorized Samsung repair store and have the "NFC PACKAGE" replaced, it should be covered under warranty. I have an appointment to do the same next week. Let's hope this is the solution. I've been told it will take two hours.
01-06-2024 04:51 AM
Sama with me here, NFC in s24u is product defect.. full of regret
18-06-2024 03:37 PM
Same here. I had both S22 ultra and S24 ultra. The NFS randomly stop working every day. Its very annoying. I have to turn the NFS off/on regularly.
I am sure when I use S22 in 2022, it DOES NOT had that kind of issue. Then I brought S24 in 2024 and start having NFS issue after UI 6.1 update (I am not sure exactly when). And my wife start using my S22 ultra and having the same issue also after some update.