S24 ULTRA hasn't received one ui 7 yet??

[RudyC1181]

Good morning, I am on the Galaxy S24 Ultra, and I am still yet to receive the one ui 7 update which I've been waiting since the 7th for. But have still not received it, I got this phone off amazon a few weeks ago which is also factory unlocked so its not locked to any mobile providers, I currently don't have a sim in it as I use my other phones for calling and texting. I just want an idea of when I'm actually going to recieve this update.

[Saintsfate]

Perhaps try waiting until the 14th and if you don't have the update by then, try contacting Samsung support.

[Easty]

Put a sim in , might trigger it , had to put sim in S23 Ultra to download beta

[RudyC1181]

Just put a sim in it, no luck so far..

[GoanGeek]

Hi and Welcome.

It would also depend which country Amazon got the phone from.

Maybe it has a different csc . Etc.
Either way given Samsung has started the release now you should get it at some point.

Also in the UK most phones are unlocked but might still have some carrier involvement if bought via carriers etc.

[keith30]

Put your sim in and connect to Wi-Fi, you need to have a WiFi connection to download it.

[RudyC1181]

I have but no luck

[JC179]

Hello, I also haven't received the update. My device isn't unlocked and I have At&t wireless. I was wondering if they haven't pushed it out yet. 

[RudyC1181]

Thank you for your reply, another thing i forgot to mention I do have the global version of the s24 ultra and I've heard the update drops for the global versions on the 14th. Can you confirm this?

[GoanGeek]

Sorry. We are just customers like yourself so can't confirm anything.

Also updated can be delayed due to country specific restrictions among other things.
I guess it's always a waiting game.