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S24 ultra freezing - UI 6.1 Issue

(Topic created on: 26-05-2024 09:05 PM)
22270 Views
zKnightofRen
Apprentice
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I updated my phone on the 21st may to the latest UI 6.1 update and now it keeps freezing.
The home screen will freeze, the home button and back key stops working, the on and off button on the side of the phone stops working. Strangely the pull down menu still works so I have to restart my phone from there. The 'recents' button (the 3 lines at the bottom left side) occasionally works, but then it just overlays the home screen wigits on whatever app I was using before, and freezes again.
It's definitely a latest update issue, as nothing else is new on my phone. Never had this issue before the update.

Anyone else have this issue or a solution please?

update: 15/08/24 - freezes via the camera app now... Occasional home freezes. I sent in a report back when I wrote this and only got a 'recieved' but no reply
35 REPLIES 35
davie1961
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Mine went back no fault found now being given a new s24 as they can't fix the problem
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Gd79
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Mine has done exactly the same. I manage to reboot but it says system UI on the screen and almost immediately freezes again however the screen and back of the phone becomes very hot. 3 months old and it’s becoming frustrating 

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FlippyJFry
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Yes, I purchased a refurbished S23 Ultra from work. I did the updates and everything. Now my S23 Ultra will occasionally lock up driving a home, listening to Spotify. When using it sometimes in general there is a delay in apps. Worst of all is the back button will not respond or screen will lock up for a good 30 seconds and then it gives me a (Samsung crash UI error). SAMSUNG PLEASE FIX THIS!!!

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Members_fin1SPM
First Poster
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I have the same problem and it became a problem because even a reastart doesn't resolve problem.

And it apear that the problem came from the ''link to windows'' application when I disavtivated the app it resolved the problem momentarily 

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Neda1362
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my s24 ultra is restarting every 3 or 2 days and it will frezee and then die i have sent my phone to samsung and they flashed my phone but it didnt work what should i do and i updated to the newest version of one ui 6.1 and i dont know the issue

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Anonymous User
Not applicable
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Hi , you're beautiful. 

I have same problem too.

If you ever get bored, email me.

We could chat. 

❤️

 

 

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