Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S24 ultra Feb security patch stopped the sim 1 network and sim 2 not detecting

(Topic created on: 26-02-2025 03:50 PM)
679 Views
Siddhesh80
First Poster
Options
Any help will be great here
 
Today morning, Security patch 01/02/2025 Network connection Sim 1 is no longer available, error emergency call only and sim 2 not getting detected at all.
 
Before this all was working well
 
S24 Ultra SM-S928B
International version

 

  One UI 6.1 Android 14
0 Likes
6 REPLIES 6
TechZilla
Samsung Members Star ★★
Options
Are you using the beta?
TechZilla - Samsung Members Star
0 Likes
johnz237
Samsung Members Star ★
Options
Hi! Welcome to the Samsung Members community.

Please note that if you are using the beta program, there are likely to be problems like this.

Go to Settings > Reset.
Reset mobile network settings.
Reset Wi-Fi and Bluetooth settings.

Otherwise, it may be worth clearing the cache partition. https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/?srsltid=Afm...
*Plug into a PC/laptop.
Siddhesh80
First Poster
Options

  One UI 6.1 Android 14

0 Likes
Siddhesh80
First Poster
Options

Hi

Tried reset of bluetooth, WiFi, mobile network 

Cleared cache, factory reset too

Same issue

One thing i observed when the WiFi and WiFi calling is on the sim 1 network appears. When WiFi is off back to emergency calling

0 Likes
TechZilla
Samsung Members Star ★★
Options
Have you contacted your network provider?
TechZilla - Samsung Members Star
0 Likes
Siddhesh80
First Poster
Options

The sim works fine in another phone. 

I am assuming that its not the network provider issue. 

Is there a way to downgrade the os to before the security patch application.

The security patch has broken this as before it was working just fine.

0 Likes