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S24 ultra dead pixel

(Topic created on: 28-01-2024 04:42 PM)
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AshtabS9Ultra
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So I have a dead pixel on my s24 ultra. The problem is I just can't be bothered will all the hassle of returning my phone I am so unlucky with phones and I get problem after problem, s23 was only one that didn't. It's one pixel towards the bottom of the screen and can only been seen on grey backgrounds on low brightness. Is it easy to get a replacement or do I live with it. I can't really be doing without a phone for a week while samsung sorts it and will I inherit something else? What do people think? 
24 REPLIES 24
AshtabS9Ultra
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Yea to be fair they all the same I have had bad iphones bad samsungs I had a bad one plus I dunno why I bothered even my beloved s23 ultra technically had a fault.
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AshtabS9Ultra
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I will be sorting it though
GusB
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You're cursed!
**Photos IG: @slappa_da_tubs | Videos YT: @gusbandicoot **
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BandOfBrothers
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Maybe try bringing up the colour test panels to see if that pushes the pixel into working @AshtabS9Ultra  

In your phone's dial pad key in *#0*#


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Allysisa
Troubleshooter
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Awww Ash you poor love,  I feel for you x. Big hugs x. 

AshtabS9Ultra
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Thanks sorting the exchange out now
AshtabS9Ultra
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Given this a go thanks for that but still the same, sorting an exchange out now
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BandOfBrothers
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Will you keep us in the loop @AshtabS9Ultra  


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

AshtabS9Ultra
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Yep all sorted they sending me one out in next 5-10 days
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AshtabS9Ultra
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Phone gone to dpd drop off tonight. My phone for 10 days will be an iPhone 12 mini major downgrade but it works so all good. Will let you know how the new one is and hopefully post a review in a few weeks 

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