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S24 Ultra charging issue

(Topic created on: 01-02-2024 11:24 AM)
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uchihamutasim
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My s24 ultra and few other users are also experiencing an issue with the charging, the phone doesn't charge even when plugged in, tho a restart fixes it, the issue keeps on coming, already sent a feedback to Samsung regarding this and phoned the customer service Samsung UK, if anyone of you is experiencing the same issue or have a fix feel free to comment. I have already tried everything as of now.
23 REPLIES 23
Lh77
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I'm having the same issue. My charger is from Samsung and charges other devices but the s24 ultra either doesn't show its charging or takes a few minutes to show its charging. When I unplug it, it still shows its charging so it seems delayed. Restarting helps but it happens again later on.

Members_22hOTZz
Apprentice
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I have the same issue. The phone temp is very high

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bpille
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I have the same issue.  Sometimes it stars charging after 20 seconds, sometimes not at all.  A reboot sort of fixes it, but there is still a delay in starting to charge.  Then when unplugged it shows that it is still charging for another 20-30 seconds.

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uchihamutasim
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The problem has been fixed for me after a software update i received today
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jackeb
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My phone has just stopped charging. The battery icon has the charging symbol on regardless of charing cable plugged in or not but it is not charging up at all.
Tried 3 chargers and cables all samsung chargers and 2 anker cables and one original Samsung cable no change..
Tried turn off on no change.
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Stephanie 2
Apprentice
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Although I still have intermittent issues, I can charge the phone while it is off. I also found that if I set an alarm in my clock app, this seems to help the phone speed charge.

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uchihamutasim
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Bruh thats actually so sad, but my one got solved with a software update which came last week
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uchihamutasim
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Did you update your phone too?
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uchihamutasim
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Demn, try updating the software lets see what happens
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Stephanie 2
Apprentice
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3.8.2024

Yes, The charging issue continues. Like others, the phone doesn't charge as expected. If the phone is off, it will charge while plugged in. Since the phone does not come with a charging block, who knows if Samsung can ever fix this in the premier, ultra expensive 24ultra.