S24 Ultra charging issue

[uchihamutasim]

My s24 ultra and few other users are also experiencing an issue with the charging, the phone doesn't charge even when plugged in, tho a restart fixes it, the issue keeps on coming, already sent a feedback to Samsung regarding this and phoned the customer service Samsung UK, if anyone of you is experiencing the same issue or have a fix feel free to comment. I have already tried everything as of now.

[BandOfBrothers]

What charging plug / brick and cable are you using @uchihamutasim 

Does the issue still present itself when wireless charging  ?

[uchihamutasim]

I use the official Samsung 25w brick with the cable which comes in the box, i don't have a wireless charger, so i can't try

[Joeeye]

When you say it isn't charging when plugged in, are you gaming? If so, you may have the battery bypass enabled.

[uchihamutasim]

Ofc not. Why would I be gaming?

[Joeeye]

Because that is something someone might do.

[uchihamutasim]

Nah I don't game it just happens by itself

[Roydel]

Hi,
I have the same issue. Also like you said switching it off and on resets the fault. At first i thought my plug was the issue then it died the it started charging whilst switched off. It is very bizarre. I'm glad I'm not the only person experiencing this.

[uchihamutasim]

Likewise, I have seen there are other users who are facing the same issue too, it's most likely a software issue

[Stephanie 2]

I bought a S24 ultra yesterday. They let me return it this morning since it wont charge using the cord it came with in the box. They gave me a new one. After setting up this phone, I FIND OUT IT WONT CHARGE. I go back to the Verizon store again this evening and he says it will only charge on a wireless charger which I do not own. I bought two "plugs since this phone cord is not USB but "c" on both ends. Another night with no phone.