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S24 Touchscreen missed tap on homescreen and scrolling issue

(Topic created on: 05-03-2024 08:56 PM)
4717 Views
Sasa112
Apprentice
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Okay, I have the S24+, and I've experienced some touchscreen input problems. When tapping quickly on homescreen icons, sometimes the tap is missed, and I need to tap again. I checked in the developer options, enabled the 'show taps' option, and it's clear that this is a SOFTWARE ISSUE because the tap is shown on the icon, but the tap is not processed, and the icon doesn't open!

I'm sure that all S24 units are affected by this ( see Flossy Carter review, had same problem ), but 80% of users don't mind because of slower tapping. I do! I want to tap very fast and not have ghosted and missed taps.

I don't use any screen protector or case; touch sensitivity doesn't help. Samsung, please, we are waiting for an update.

For users experiencing problems with scrolling, try disabling the 'accidental touch protection' option! This solved the issue for me, especially on the Reddit site where the scrolling problem is worst. Now, it's working great.

So that's the second problem; if we enable accidental touch protection, we get missed scrolling. Both are software issues.

I hope Samsung will release an update for this soon!

2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
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I watch Flossy Carter too as I find his reviews honest and provide a touch of amusement too from his way if creating content. 

In regards to the ' touch ' issue being experienced I understand and appreciate this does occur. 

I experience thjs very rarely and I have accidental touch protection enabled. 

I assume you tried clearing the phone's System Partition Cache Files Section. 

Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. { Repair Apps may not be available to the Samsung Galaxy s²⁴ Series of phone's. } 

Please also do send feedback via your Samsung Members App. 

If I can be of any further help then please don't hesitate to ask.  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

SamSUCK429
Pioneer
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My s23 ultra has just become like unusual again. What the ***** is going on Samsung?! It's not just like it's just unresponsive. I have to go to your stupid app device care constantly once again like I was half a year ago optimizing optimizing optimizing. This is my last Samsung phone for real ever going forward this is just ridiculous.

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