07-03-2024 08:31 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi Folks,
My battery on my new s24 plus has been amazing since I got it 1.5 months ago. 2 days ago phone started to get hot and battery draining fast even on battery save mode.
I just cleared cache by following instructions but my phone was 99% charged this morning on battery mode and with 2 hours of screen time 6 hours total day time phone is now on 31% and gets got from regular use.
Why is this happening now? Someone mentioned others have got it after a system update? I closed all apps and everything and still draining. My battery use history is showing twice as high last 2 days despite same screen time.
Example- today 2 hours screen time 70% battery used. Before my issues I'd use 4 hours of screen time a day and use 40-50% battery.
Please help!
- « Previous
-
- 1
- 2
- Next »
19-03-2024 05:21 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Have you solved the problem? I have the same issue
19-03-2024 06:29 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
yes today I checked for new updates on the s21 ultra and received an update. after this update, I installed Company Portal app again. currently it works. no heat, no battery drain 25% per hour.
after reinstallation I needed to disable battery optimisation in the settings of company portal app.
19-03-2024 06:56 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Yes, this worked for me. I just turn on the work apps when I need to use it and turn off again. It certainly is needing a fix!
19-03-2024 07:10 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Same issue after march update..battery was like boom 1-2% down
19-03-2024 07:12 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Which application? Can you please explain it more?
19-03-2024 07:46 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
samsung February update does not like Microsoft company portal app
25-03-2024 03:38 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
It is quite ridiculous that these things are not being checked by Samsung, every 2nd person I know uses a work profile on their phone given the increase in remote work/working from home. Had a chat with Samsung today and they did confirm a fix is in the works at least
25-03-2024 03:41 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
I'm so glad to hear they are working on fixing this! I use it everyday... I had work apps on for an hour and it drained 35% battery.
01-04-2024 04:23 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content

- « Previous
-
- 1
- 2
- Next »