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S24 not getting the One UI 7 update

(Topic created on: 3 weeks ago)
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Kay265
Journeyman

3 weeks ago

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Hi guys , I'm in UK and since the One UI 7 has been released , my S24 is not getting the update . Even when I go software and check for updates manually. What could be the issue and how can I fix it ?
21 REPLIES 21
delbet
Journeyman

3 weeks ago

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In response to AndrewL
Won't work
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Piper123
Samsung Members Star ★

3 weeks ago

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In response to delbet
The supplier is AO
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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