22-12-2024 08:14 PM
Hi All, I am from India using S24+ model(Exynos version) . I am using this mobile for the last 2 months, recently I found an issue that some apps and website are not loading in mobile data but working fine in Wifi connection.However the same apps and websites working whenever I restart the mobile. Sometimes it is frustrating to restart mobile when there is urgency.. How to fix this issue? Please help me with your suggestion.
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22-12-2024 08:16 PM
22-12-2024 08:32 PM
Hello @Hemnath and may I extend a Warm Welcome to the Samsung Community Forum Section for Uk and Eu Members 👋
Try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.
As a process of elimination can you try your sim card in another phone to see if those apps work or not.
I would suggest just to double check the permissions in your apps to ensure they look correct.
The apps that don't seem to want to use mobile data you could try clearing the cache of the app.
Long hold on the app icon and tap on the i and then Storage and Clear Cache.
You could also reset the Network Connections via Settings > General Management > Reset > Reset Network Connections.
A broadsworded option is >
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
22-12-2024 10:15 PM
02-01-2025 08:38 AM
Thanks for your reply and suggestions. I tried clearing the app cache and other data memory, also I tried re setting the apps, now it is working fine.
02-01-2025 09:02 AM
Thats fantastic news @Hemnath 👍
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "