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S24 battery is AWFUL

(Topic created on: 04-08-2024 08:21 AM)
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benakaget
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This is with performance profile on light and battery saver on all the time.

14 hours is terrible. My old S20 FE could last 2 days on a full charge now this s24 lasts just over half a day. Wtf is wrong????


image


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Piper123
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Hey there

Agreed 15 hours on a full charge is poor.

However this will depend on usage. If you are using it for the 15 hours on battery heavy stuff like Facebook and Insta where you see constantly touching your screen, battery will drain.

More likely that you have a rogue app or apps draining battery.

Can you pop an image on here showing the battery usage by apps (same screen as above).

Have you run Device Care (settings, device care)?

Have you performed a Wipe Partition Cache on your device in the last few months?

How long have you had your device?
S24 Ultra
benakaget
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This was yesterday's. Had the device since early May.1722757352545_1722757352533_0.png
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Piper123
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Nothing particularly battery hogging there although X would require regular interaction between you and your screen.

I would suggest you follow the other steps I gave you above and then see if that improves things. 👌
S24 Ultra
benakaget
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Idk what the other two steps are. Device care seems to be just a page and not something that does anything. And i can't find wipe partiton cache in settings
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Piper123
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Device Care - there is a button to Optimise

Click on that and after a few seconds your device will optimise.
S24 Ultra
Piper123
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To wipe Partition Cache

1. Turn off the device.
2. Connect To Computer USBC to USBC (you may also connect to another Samsung mobile via USBC). Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release both keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.
S24 Ultra
benakaget
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Did it... I also have this on my home screen, does it do the same thing?1722764768771_1722764768764_0.png
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BandOfBrothers
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@benakaget give Safe Mode a try to see what happens. 

Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then long hold on Turn Off to get to Safe Mode. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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AlanThomas
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Based on my usage I am easily getting 2 days.. I am happy.. very light user nowadays.. was once a heavy user..