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Problem dual messenger

(Topic created on: 14-02-2024 12:54 PM)
6018 Views
Grode
Apprentice
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Hi,

I had problema migrating my previous WhatsApp to be the secondary account in the S24 ultra, I realized that a lot of people affected Googling it.

If you set up a secondary account , a new number,.no problem with the SMS verification, but when you try to move from another phone, SMS is not at option, doesn't work, remain same screen and in the old device no message is received. Reproduced and sent the video to Samsung, moving to any other phone works, but not to S24 Ultra.
9 REPLIES 9
Cliffg
Helping Hand
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Think the answer is to use a different Gmail account with the second Whats app then you can do a backups to Google drive and restore when you have installed second app on new phone.
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Grode
Apprentice
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Both WhatsApp account has different backup drives, is not about that 😞
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Grode
Apprentice
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I received a response from Samsung feedback section, it seems they could reproduce the issue, as per Samsung is a WhatsApp code problem , and it was reported to them....so...in summary, nothing can be done at the moment, so frustrating.
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clotter
First Poster
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I had some issues with dual messenger.

The solution was installing an old version of whatsapp.

https://www.reddit.com/r/samsung/s/ZjQ8LfhCDa

Good Luck

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Grode
Apprentice
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Many thanks!!
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Ak4774
First Poster
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Hi,

I have the exact same issue as I just purchased s24u and migrating from note20u. Did your issue get sorted?

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Vishant
First Poster
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Use Wi-Fi while registering a previously registered number on Dual Messenger. It works for me!

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Grode
Apprentice
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It was already patched few releases ago!
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Ak4774
First Poster
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Still doesn't work for me unfortunately.

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