24-08-2024 06:16 PM
I bought 3 days ago a s24 plus and i am having problems With the temperature any soluciones?
24-08-2024 06:55 PM
Hi there, @Members_qmJxzUa, and congratulations on your new S24+. Have you had a chance to look at the guide below yet?:
https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up/
In addition to this, I'd recommend downloading and installing the Good Guardians app from Galaxy Store, and then using the Thermal Guardian within that. This will allow you to monitor the device temperature and will help you get to the root cause of your phone running hotter than expected.
Please let us know how you get on.
24-08-2024 07:55 PM
24-08-2024 09:22 PM - last edited 24-08-2024 09:23 PM