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Not Registered on the network

(Topic created on: 11-09-2024 08:08 PM)
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Sai93
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After the update released on the 9/9/2024 my SIM on the phone has been causing issues, saying "Not registered on the network" and I cant use my mobile data, the only solution I have found is that I restart my phone and then it works but 10 minutes after it's the same issue

62 REPLIES 62
Asif01
Apprentice
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Yes, I am using Lyca Sim. Unfortunately, I don't have a better option than Lyca
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Sai93
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Try the solution I sent if you wanna keep using lycamobile, only thing is you won't be able to use 5G, but apart from that it won't be an issue
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Asif01
Apprentice
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Thanks, I'll try this one.
Members_p1Eg48J
Apprentice
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I got the solution to this problem.
my signal strength was

-113 dBm 0 asu

and the phone did not register any sim

I had many sim cards of different countries but it didn't work

I change my connection to 4g on the phone and go to maintenance mode

when exiting the maintenance mode my phone starting to register my phone to the network

abroad sims did not work but my sim registered to network

my 5g now work

 

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Sai93
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I will see if that works for me, thanks, I miss using 5G been stuck at 4G
Sai93
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Could you provide instructions on the steps you took for this?
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Members_p1Eg48J
Apprentice
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yes
open settings > Connection > Mobile networks.

set network to 4g

go back to settings > device care > maintenance mode.

turn on

then you will do to maintenance mode

then again 

go back to settings > device care > maintenance mode.

and turn it off 

then your issue should be fixed.

if the sim registers to 4g 

then

open settings > Connection > Mobile networks.

set network to 5g

Sai93
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Nah it didn't work for me
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Members_p1Eg48J
Apprentice
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open Setting > About phone > Status Information > Sim card status

then give me Screenshot

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Sai93
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Signal strength -93 dBm 47 asu
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