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Not Registered on the network

(Topic created on: 11-09-2024 08:08 PM)
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Sai93
Pioneer
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After the update released on the 9/9/2024 my SIM on the phone has been causing issues, saying "Not registered on the network" and I cant use my mobile data, the only solution I have found is that I restart my phone and then it works but 10 minutes after it's the same issue

63 REPLIES 63
carlito84
Journeyman
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Hi mate any update . did the doorstep repair was able to fix your problem its so annoying i cant answer the call .incoming calls rings but when you answer them the other end person is unable to hear me and when i call someone my side call keeps ringing even after  the second person answer the calls . do anyone experience this too. this works ony when u select 3g/4g only if your select 5g then its comes upwith no network registered 

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Sai93
Pioneer
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They said they didn't have the parts so rescheduled to next thursday
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carlito84
Journeyman
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hi mate any update did the doorstep repair able to fix the issue for you.

 

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carlito84
Journeyman
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any update on your side for the issue have you manage to fix your network issue . . mine still same i have book doorstep repair for next week monday hope they do something about the issue i have.

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Sai93
Pioneer
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It's coming this thursday
carlito84
Journeyman
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not working for me i have now master reset my Phone .it was all wast of time doing this still did not fix the issue  . 

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marlewx
First Poster
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At the moment what has helped me was to disable 5G. Had no issue in a few weeks. Not great, but at least it works.
Especially not great as I moved to Galaxy S24+ from Pixel 7 as I had issues with phone calls on that one for months 😅
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Royal107
Apprentice
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I can't receive or make calls.  Are we entitled to a new phone under warranty ?

Sai93
Pioneer
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I don't think so, but man I wish it was true
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Royal107
Apprentice
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I've just had a person from Samsung log into my phone remotely and couldn't solve the problem until I put my wife's sim into my phone and it worked.  It seems that the sim card is the problem.  I'll wait until my new sim arrives to tell for certain.

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