My s24 ultra is not updating, even after trying everything

[dodi0707]

I have a s24 ultra and it is not updating, I tried manual update, clearing storage and cache and also connected it to PC via smart switch but it just dosent show any update for my phone 

My phone code is SWC and it's from switzerland and I'm using the phone in United kingdom 

I don't want to loose my date after resetting everything

Any other method I can try to update my phone to latest?

Please help

[Lekan17]

Trade it in for S25 Ultra

[dodi0707]

How can I resolve this issue??

[dodi0707]

Not worth it

[TechZilla · Accepted solution]

I would take it to cex and explain the situation and that they sold you a Swiss device which won't update. Also you won't lose any data if you back up your phone and then restore from the backup.

[dodi0707]

They advised me to reset the device and see once

[TechZilla · Accepted solution]

Well you have nothing to lose but to try it, nothing else has worked.

[zreoman]

Smart view not working for Smart tv

[dodi0707]

My issue was resolved when I change my CSC to UK, now the updates have flown to latest