Mobile Data Connection issues

[TheBigRed]

Hello All,

I had my s24 ultra in February this year and I am currently on tesco mobile sim only contract.

The issue I have is that I am constantly having issues with not getting any mobile data, either in the city I live or in any city or town when I step foot out of where I live.

I have followed the following troubleshooting steps:

1. Cycled phone on and off

2. Cycled phone through restart 

3. Repeatedly Cycled airplane mode on and off 

4. Sim out / Sim in

5. Sim out / phone off / phone on / Sim back in

6. Switched Sim trays

7. Cycled Sim on and off repeatedly

9. Cycled data networks repeatedly from 5g / 4g etc down to 2g and back

10. Reset data networks, repeatedly 

Has anyone else had any issues similar and has a fix regardless of the network you may be on?

Tesco mobile tech support have not been much help and I'm wondering if I need to somehow rule out the handset but I wouldn't know how to do that.

Any help would be appreciated...👍👍👍

[Sweeper71]

I have the same issue, also on any wifi connection it will slow down to no internet

[TheBigRed]

Aah right, I don't getbthe Internet issue but definitely the mobile data problem.
I'll keep tabs on it to see how it goes.
Thanks for you reply.

[TheBigRed]

Thanks everyone for the responses, I'll keep tabs on the issues and if I need to I'll escalate to samsung seeing as it looks like it's not just an unique issue.

Thanks again...👍👍

[Deanbed]

I have noticed my data is slower than normal WiFi, I sit there thinking are you gonna work or not. I think mobile data is still something that needs to be improved technically & speed wise, maybe by 2050 when I am too old to even know what a mobile is. I am 66 now so I have been around almost before the original telephone lol.

[aTree]

I'm on Voxi (Vodafone) and I repeatedly get network issues too. Phone will drop to no signal or 'E' and the only way to fix is it toggle flight mode on then off. After that I'll get 4g again.

It doesn't seem to be very consistent - sometimes it's fine, sometimes it isn't. I've not been able to identify a pattern for when it happens, but I'll be contacting Samsung when it happens again... Bit fed up with this phone! My Pixel 6 Pro supposedly had a weak modem so I thought the S24U would be much better but it's actually much much worse!