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Messaging on s24 ultra help plz

(Topic created on: 30-01-2024 11:17 AM)
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Pep4d
Explorer
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I just got my s24 ultra and when I was sending messages it had at side sms.. Mms and as I typed that number came down... Now I can't get anything telling me if it sms or mms it's gone... Plus I had set up where I know if the person had read my message I got 2 ticks that turned blue when read now I only get that on some messages now... Can you help me to get the sms n mms next to my message box so I know what I'm sending and also the read 2 tick things plz I'm so lost here Thankyou in advance Pep xx 
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GusB
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It might be due to the 'chat' function (called RCS) which uses data to send messages like WhatsApp etc...

Firstly are you using Samsung messages or Google messages?
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Reylob
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@Pep4d 

Are you using Google's or Samsung's messages app?

The two ticks, are from RCS messages, the new standard which needs wifi or data enable. Usually the difference from SMS to MMS was the length of the message that got converted automatically. There were some apps that will only send SMS.

This is relevant to the message app you are using.

There is also a setting that RCS is not supported by the other person, the message should be sent via SMS, if that it is the case you should not be able to see the two ticks. SMS does not support that functionality.


Technology enthusiast, but not related to any technological company.
Pep4d
Explorer
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Hi sorry for delay it's the Google message one that came with the phone but not sure if i like it... The other one on phone is Samsung message would I be better to use that one... Thankyou for the replies xx
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Reylob
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There is no much in between them. I think it is a matter of preference. I you are more familiar with Samsung then use it. Familiarity is a good decision factor.

Samsung's message app, usually convert any message to MMS which is greater than 2 SMS. To change it just open Settings -> Apps -> Default apps -> SMS App -> Select Samsung messages, which is the one with a white bubble and three dots.

Once you select one app to be the default app, you won't be able to use the other. Be sure that when opening the app, you open the right one.


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Pep4d
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Thankyou everyone I've went bk to Samsung message xxx
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lrmason2102
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I have the same problem I turn chat off but it automatically does it doing my head in I have to send the messages twice
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Ultra20LEDCOVER
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When I transferred my apps to the S24 from the S23 it did not send the Samsung app for messages.  I did what you explained above switching to the Samsung message app.  When I went to send a message there was no Samsung Message app on my phone.  The Google app did not function.  I had to go back an make the Google  app the default.  I can't find the Samsung (3 dots) message app on either the Google App store and Samsung App store.  Do you have any suggestions on how to solve this problem. 

Reylob
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Hi @Ultra20LEDCOVER 

You asked. “Do you have any suggestions on how to solve this problem?” I am not clear what problem you are referring to, the lack of Samsung messages app or to stop RCS chats on Google’s app.

So, for the Samsung messages app:

The Samsung messages app is installed by default. You probably did not see it because it is not on the home screen, but in Samsung folder in the Apps screen. If you change the default messaging app to Samsung messages, the app on the home screen will continue to be Google’s messages app. To open the Samsung one, you need to open the apps screen touch the Samsung folder and open the messages app there.

I have taken three screenshots. The first one is the home screen, of the icons at the bottom, that message app is Google’s. If you set Samsung’s to be the default one, that icon will open Google messages and will not work.

Google messages appGoogle messages app

 

If you made Samsung messages the default app, then to open it. Open the Apps screen, by swapping up on the screen. You will get a list of apps and a search bar on top. Type “messages” on search bar and you will see both messages apps, Samsung’s and Google’s.  See the second screenshot below for Samsung messages app, circled in blue.

 

Samsung messages appSamsung messages app

 

If you want to have the Samsung messages app on the home screen, after searching for the app as described above, touch the Samsung app until the pop-up menu appears and select “Add to Home”. An icon for Samsung messages app will be created on the home screen and there is no need to search for it again. See the third screenshot below with the menu.

Add to HomeAdd to Home

 

If you want to stop RCS chats on Google’s messages app. Make Google messages app the default. Open the app, touch the red circle with your initial on the top next to the magnifying glass to open the app settings. Go to Messages setting -> RCS chats and check that “Turn on RCS chats” is toggle off.


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Harryss
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What is error 2 while sending SMS
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