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Im stuck in the one ui 7 beta

(Topic created on: 3 weeks ago)
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hazza_pvfc
Apprentice
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when the one ui 7 beta came out I updated to it as a normal person does however I forgot to withdraw from it and I want to update to one ui 8 but it won't show the update or let me, I dont know what to do and my phone is so buggy in this beta, im on the s24 ultra aswell so I need this phone to work properly. So please help as im still stuck in the beta.
17 REPLIES 17
Piper123
Samsung Members Star ★★
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Hey there and welcome to the Samsung UK and EU Community Forum

This sounds to me like you selected to withdraw from the beta in the Samsung Members App but then failed to complete the full steps to leave?

If so, you will need to complete the full steps to leave beta and then you'll be able to move to stable.

We strongly recommend in here that signing up for beta should not be for your main device and that you accept there are risks and possibly bugs that may cause issues for a while until fixed.

Beta is not the way to get the latest version early.
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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hazza_pvfc
Apprentice
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No i never even tried to withdraw and now im stuck in the beta 😭
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Piper123
Samsung Members Star ★★
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Stable has already been released.

Is your device UK spec?
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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Piper123
Samsung Members Star ★★
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What happens when you try to manually update your software?

Settings
Software Updates
Update
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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hazza_pvfc
Apprentice
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Yes uk spec
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hazza_pvfc
Apprentice
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Nothing comes up, it just says your up to date
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Piper123
Samsung Members Star ★★
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What is your CSC code
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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hazza_pvfc
Apprentice
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I have no idea what that is
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Piper123
Samsung Members Star ★★
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Settings
About Phone
Software Information
Service Provider Software Version
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
0 Likes