Message notifications

[rob_437]

Hi 

I was just wondering if anyone can help me I've got a s24 ultra and my notifications for text messages have stopped and I've tried everything in the settings but I receive every other notifications 

[Fiona26]

Have you tried a restart or a reboot on your phone?

[Reylob]

Hi @rob_437 

What part of the notification is not happening, the bubble on the left top of the screen, sound notification or both?

Which messaging app are you using, Google, Samsung, other?

Have you tried clearing the messaging app cache?

Settings -> Apps -> (Messaging App) -> "Force stop" button (bottom right)

Settings -> Apps -> (Messaging App) -> Storage -> "Clear Cache" button (bottom right)

Have you tried clearing the cache partition?

[iris_795]

Hi, I've got a s24 +, same as rob_437 , I don't receive notifications on my messages icon app( using Google messages) , all the notifications are on , I've tried - restart phone, switch between Samsung messages and back to Google messages, clear cache, force stop, uninstall updates for Google messages, . It's something to do with bubble notifications? Because when is on i receive notifications on screen but it's annoying to have so many windows open, if anyone have any ideas, please let me know

[AndrewL]

@iris_795: Apologies if you have tried this already, but please double check the following:

Head to Settings > Apps > Messages > Notifications > Allow notifications > On > Sound and vibration > On > Ensure that Lock screen, App icon badge and Notification pop-up are all 'ticked' > Notification categories > Incoming messages > On. 

If you can't see Notification categories, then please head to Settings > Notifications > Advanced settings > Manage notification categories for each app > On > Floating notifications > Off. 

If the issue persists, please can you confirm the conditions under which the notifications are not showing e.g. While the phone is idle, while in use etc. Also, do you still see a notification in the swipe down Notification panel, and an icon in the status bar? 

[rob_437]

Hi I've tried it lot's of times no look

[rob_437]

Hi I'm not getting anything for text messages at all

[rob_437]

Hi it's not just me ill keep looking if you can do the same and let me know

[rob_437]

Hi everything is on and ticked so I don't know what the problem is