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Live translate between two S24 Ultra

(Topic created on: 01-04-2024 09:40 AM)
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Reylob
Samsung Members Star ★
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Live translate between two S24 Ultra is absolutely rubbish. The AI voice keeps generating content which is nonsense.

I did this screen recording and I was hoping that it would record the sound, but it seems it cannot record the voice.

In any case this was from a simple "Hola". It did translate into Hello, but the generated content could fill a book. Just to be clear, Beyonce, multinationals, Gerry towers, flights to the south, etc were never uttered in the phone call.

 


Technology enthusiast, but not related to any technological company.
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8 REPLIES 8
neonfour
Voyager
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Screenshot the transcript. Lets see
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Reylob
Samsung Members Star ★
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Hi @neonfour 

These are the screenshots.

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0202

 

0303

 

0404

 

0505

 

0606

 

0707

 


Technology enthusiast, but not related to any technological company.
rb435
Apprentice
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I have this same problem. I've logged an error report via the Samsung Members app. Samsung said they had forwarded it onto their experts and would get back to me.

I'm surprised more people haven't experienced this.
Joeeye
GrandMaster
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OK I'm confused, you have you selected as Spanish and the other person as English, so were they speaking in English and you wanted to see it transcribed in Spanish?
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Reylob
Samsung Members Star ★
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Hi @Joeeye 

That is an ordinary phone call. The test is just a simple phone call from somebody speaking Spanish, "me", to somebody speaking English, "other".

Whatever "me" says in Spanish, AI is supposed to translate in to English and send translated voice to "other", wait for a reply in English and translate back to "me" in Spanish. It also transcribe the conversation. One can chose to hear both callers original voice and the AI translation or just the the translation.

I was expecting to record the voice, but screen recorder does not record phone calls, so the video shows when words were "spoken" but it does not have sound.

So, "me", I spoke very basic Spanish. I just said "Hola". Everything else is generated by the AI, It talks aloud whatever it "translates" as well as its transcription.

As you can see in the transcription, there is the translated Hola, but everything else happens when saying absolutely nothing. The AI voice warns you that the conversation is translated by "Live translate", translated the "Hola" and then it proceeds to talk all the mumbo jumbo. It pretends to get a reply which is more mumbo jumbo and keeps repeating parts of it.

It is clear, that it is nonsense whatever it says in Spanish or English.


Technology enthusiast, but not related to any technological company.
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Andi_Ireland
Apprentice
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I have the same issue, bought the S24 yesterday and was keen to try it out, but it keeps adding rubbish onto the end of my call with peoples names and wierd location, almost as though its in test mode

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rb435
Apprentice
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Samsung just responded to my error report with this. I've tested it following the latest update and it finally works!1718660012373.jpg
Corinne_DE
First Poster
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What update version is it as my phone says its upto date but I am getting this issue.?

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