just got the s24 ultra and i wanted to love it but the screen is terrible with a green tint

[zzcool]

i waited a long time to get the s24 ultra as it is the only design of a phone i truly love nothing compares apart from older sony xperia z's i couldn't get the s25 ultra was the design was destroyed, when i got the s24 ultra i was extremely disappointed by the color it's not black it's almost silver bronze, but the worst disappointment was the screen

i have compared my s24 ultra to many screens that i own, my a23 which is a budget samsung phone not even oled but still has great colors in comparison, the s24 ultra has a green tint, gray has a green tint, and compared to my samsung s95d qd oled tv, white is faded and overall colors are faded.

i experienced this nightmare with the note 10 where samsung claimed there was no issues, so i don't expect anything better with the s24 ultra, as samsung seems to not care about color issues on their screens especially if you are someone like me who really wants vibrant and cold colors

i have attached a picture comparing the gray on my a23 to my s24 ultra

do note i prefer my screens very cold and my s24 ultra is set to green and red to 0 while blue is set to max with max brightness adaptive off and vibrancy is set to max, the fold 6 had an amazing screen i had no complaints, my surface pro is also much better in colors gray here is white where it's darker on my a23nearly blonze compared to my surface pro NOT BLACKwhite is much moire faded so are colors

[Joeeye]

Hmm can't say any Samsung phones screen I've used on Android would ever be described as terrible, but I guess we all have our opinions.

[arianwen27]

I'd recommend using neutral screen mode, adaptive colour tone off, eye comfort shield off. That should give you the most natural and normal colours.

Samsung phones have the best screens. So either your screen was replaced and isn't official, or some setting is messing with it

[zzcool]

but i hate neutral i want as vibrant as it gets and i never touch anything adaptive or eyecomfort i hate those i have not once in my life used them

[arianwen27]

Just making sure, sometimes they're on by default and people don't notice

[zzcool]

do you think the pictures show better colors on the s24u?

[zzcool]

every time i set up a new phone i make sure all of them are off including adaptive i go through it pretty extensively

[Star_girl]

Hi Zzcool.
This green tint is a known issue of some S24U devices, not mine and others though.
I advise you to return the device and ask for a replacement. Also please perform a forum search as this problem has been answered many times.

[zzcool]

so you mean i have a chance? as i wen't through hell when i had the note 10 they refused to do anything i ended up selling it at a loss

[Star_girl]

Yes, this is occurring to some S24Us, you can try to fix from settings, but if you can't do anything ask for a replacement. Can you advice where you bought your device from?