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Issues with accessing the Galaxy Store

(Topic created on: 25-01-2024 07:30 PM)
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DaveD1
Explorer
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I am having issues with accessing the Galaxy Store, this is on a new S24 Ultra my wife's is also showing this issue. 

Any advice or help would be much appreciated..
 
Kind regards David 
 
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DaveD
61 REPLIES 61
DaveD1
Explorer
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Yes it's very strange, I'm no expert, but it seems to me like a software bug, do hope Samsung get it sorted ASAP fir everyone's sake..🤞🤞
DaveD
182_blue
Pioneer
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It's odd it's all three phones too, pretty sure it's a recent thing too, it only became evident today when I was setting the the new S24 though so tried the other phones in the house and all do the same
182_blue
Pioneer
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As in pic 1706215857540.jpg
Southrockfisher
First Poster
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Im am having the same issue on 2 phones and 3 tablets
Reylob
Samsung Members Star ★
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I thought that it could be Samsung's severs, but I tried on my S22U and it opens fine. I am on wifi, virgin.

However, to see the order detail the app simple freezes and shows a blank page.


Technology enthusiast, but not related to any technological company.
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Esurient
Navigator
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Mine doesn't work on mobile data, only WiFi (24U)
AndroidDoctor
Student
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Same problemm here with my s21 ultra s22 ultra and s23 ultra1706221679451.jpg
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BRidgway
Apprentice
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I have this problem
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jimp1979
Apprentice
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Done that 5 timea.doesnt work
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jimp1979
Apprentice
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That doesnt work either.ever since last phone update few days ago..just accept the update mucked it up