Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Incoming whatsapp automatically put my 24ultra phone on silent mode all sudden it starting doing that for the 1st time

(Topic created on: 10-05-2025 03:22 PM)
2223 Views
Lewis_91
First Poster
Options

STEP 1: 
To turn an app's notifications on or off:

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Apps.
4. Select the application.
5. Select Notifications.
6. Select Show notifications.

STEP 2: If Step 1 did not work
Are notifications turned on for the Whatsapp? You might also want to check the lockscreen notification on your phone.

1. Go to Settings.
2. Select Lockscreen.
3. Select notification, make sure also that it is on.
4. Select notification to show.
5. Select Alert and silent notification.

STEP 3: If Step 2 did not work
The next step is to reset the app preferences on your device.

1. Go to Settings.
2. Select apps.
3. Select menu with is the three dots on the upper right corner
4. Select reset app preferences.
5. Select reset.

STEP 4: If Step 3 did not work
The next step is to enable the 'Smart pop-up view' feature for your Whatsapp.

1. Go to Settings.
2. Select advanced features.
3. Select 'Smart pop-up view'.
4. Select enable the Whatsapp.

STEP 5: if Step 4 did not work
The next step is to reset the settings of your phone.

1. Go to Settings.
2. Select General management.
3. Select Reset.
4. Select Reset all settings.
5. Select reset settings.

I try so much and I am getting no results I need help ASAP to get this issue solved i am missing alot of important calls 

0 Likes
15 REPLIES 15
keith30
Legend
Options
It shouldn't do that.
0 Likes
Tourbillon De La Vie
Samsung Members Star ★
Options

Hard reboot the phone

Does it happen every time with a incoming WhatsApp call?

If you change to other sound mode does it go back to silent again with WhatsApp call 

0 Likes
dscyte
Apprentice
Options

For mine the problem is everytime i did a whatsapp call the moment the other person answers my call all my sound went silent mode. The call is still ongoing and i can still call like normal but everything else is just silent mode. So i have to turn on all my sound on again everytime i call someone. Tried everything, including apps-notification, turn off all bluetooth in case my smartwatch is the problem, battery management to unrestricted for both my whatsapp and whatsapp business. Not sure what's the problem at this point. S24Fe btw.

0 Likes
Lewis_91
First Poster
Options

Yes every single time on incoming call go on silent I hard reboot it same result.... I tried changing the sound mode and ringtone .. same result 

0 Likes
Lewis_91
First Poster
Options

I know have me so confused it was good long before but idk y now 

0 Likes
Tourbillon De La Vie
Samsung Members Star ★
Options

Do you have modes and routines running some routine? Or any other automation software tasker etc 

0 Likes
Lewis_91
First Poster
Options

No never was turn on anything so since I had the phone never use it 

0 Likes
chlorophyceae
Student
Options

I'm having same issue with my S22, recently upgraded to One UI 7

0 Likes
Ekaeki
First Poster
Options

Having same issue here, mine is S24, it's even turned off my alarm too. Please help if someone knows how to deal with it as it's really frustrating.

0 Likes