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Gallery duplicating images

(Topic created on: 29-04-2024 12:00 PM)
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Chiarafu94
Journeyman
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Sometimes when I open my gallery I find a whole lot of old photos, all duplicated under one day. So I have photos from 2020,2021 etc all showing under the 24th April 2024, for example. If I use the "delete duplicates" function in the gallery, it looks like it's deleting the old pictures rather than the new duplicate, as I still have lots of old pictures all under the 24th April 2024. Is this happening to anybody else? Could it be the One Drive sync or WhatsApp backup? Haven't had this issue with any other phone. 
22 REPLIES 22
armsta01
First Poster
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Same issue, 9 photos from a random day in 2021 keep duplicating about once a month.
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GoofyChristina
First Poster
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This happened to me for the first time this morning.  I turned my phone off last night.  When I turned it on this morning, every photo had a duplicate.  Now my internal storage is almost full because of it.  It would take me hours to delete each one.  I'm curious to how to get them gone instantly.  I went to the file folder and clicked on duplicate files, but it says I have none to delete.

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Johnson48
First Poster
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Has anyone solved this problem because it's quite annoying
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Chiarafu94
Journeyman
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Thank you I have found the "clear cache" but it doesn't seem to have made a difference annoyingly!
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Chiarafu94
Journeyman
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Unfortunately have not found a solution yet, and it just did it again very annoyingly!
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Chiarafu94
Journeyman
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So, I have just contacted support from this app and they say they are not aware of this issue so it might be something to do with third party apps instead. I told them this hasn't happened with any other phone and that is was happening to other people too. If you haven't already, I suggest you send some feedback too so they can realise it's an issue and do something about it!

Very annoyingly now my gallery is also out of date order so I have no clue what's going on!
Members_kR04V8M
First Poster
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Most of the dubbel pictures come from Google Photos. So to remove them you go in to google photo press on your account picture on the top right and scroll down to the free up space Button it will remove the dubbeld pics for you.

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Bamf
Journeyman
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I did give up but as this seems to be a regular weekly occurrence. I've come back to search once again on a fix. At first I thought it might have something to do with whatapp, as these were all the pictures uploaded on there but I'm now thinking not all we're on whatapp. Plus these pictures are not on my whatapp chats anymore since I swapped the phone. I started to think, is this Google photos instead, only why would Google photos be dumping these images on my phone, especially when these images are already on my phone storage. I thought Google only backed uo you phone images to the Google cloud not the other way round. 

I don't want to delete the images from Google but I do want to stop this duplicating from happening. It's 490 pics it's doing it to, so a lot of deleting ahead

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Members_VSPKsBC
Apprentice
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I have also been facing this very issue since my S21 and now it's still happening on my new S25 phone too after transferring my data. For me, it's usually about every 3/4 weeks it will duplicate about 600 of the same photos/videos, seemingly from Whatsapp media, from around the end of 2021 and before. I have previously had an issue with my Whatsapp media not showing up on my laptop (as seen on my recent posts on my profile), but I discovered they were being stored within some other area of my phone within a rabbit hole of different folders than the usual folder used. But, I still have not found a solution to the duplication issue, and I have no backups enabled, especially on my gallery or Google Photos.

WMedina
Journeyman
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I have similar problems with fold 5. OneDrive duplicates every photo or video that I make or download, which causes a loss of storage, I try everything including deleting the app and re install
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