Galaxy Watch 7 LTE problem

[Members_zXsrr3k]

I have just bought a Galaxy Watch 7 and have paired it via bluetooth etc fine with my S24 mobile phone.  I am trying to set up LTE so I don't necessarily have to carry my mobile with me.  However I keep getting an error stating that "E53306 - your airtime plan is not compatible with the Smartwatch Pairing service - please contact your call centre".  In the top corner of this error page is the logo of 3, my previous mobile contract provider.  I am now with ID Mobile.  Is there someway to manually get rid of my phone believing that I am still on 3 please?  Do I need to contact ID Mobile?  I am at a loss on how to solve this.  Many thanks.

[BandOfBrothers · Accepted solution]

Hi @Members_zXsrr3k  and may I extend a Warm Welcome to the Samsung Community Forum 👋 

Looking at a Google Search i found this https://community.idmobile.co.uk/ask-a-question-18/smartwatch-esim-61282 that questions if ID Mobile supports this. 

I'd suggest to call ID Mobile for support to askmjf they do and if so can you have this option added to your contract.

There might be an extra cost. 

[Members_zXsrr3k]

Thank you for your response.  Wonder why it comes up with the 3 logo as I have not had them as a network provider with this phone or SIM.

[BandOfBrothers]

It maybe some form of legacy setting that's been carried over when you set the newphone up @Members_zXsrr3k  🤔